Never Miss a Customer Question Again.
75% of shoppers won't call back — they'll buy elsewhere. Juan answers every call, checks stock, and closes sales 24/7.
14 day free-trial. No credit card required.
Hear Juan Handle Real Shopper Calls
Every question answered. Every sale saved.
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Missed Calls = Missed Sales
Your team is busy on the floor. Meanwhile, customers are calling — and hanging up when no one answers.
Juan answers every call instantly — product questions, stock checks, order status, returns — so you capture the sale instead of losing it to a competitor.
What Juan Does
Inventory Lookup
Provides real-time stock availability across stores and warehouses. Helps customers find where products are in stock and even suggests nearby locations.
Store Information
Shares hours, directions, and current promotions automatically through natural conversations.
Returns and Exchanges
Guides customers through eligibility checks, policy explanations, and return status updates.
Promotions and Loyalty Programs
Highlights relevant offers, points balances, and rewards to increase engagement and repeat purchases.
Order and Delivery Updates
Provides shipping status, estimated delivery times, and pickup notifications — reducing inbound calls.
Juan Knows When to Get Your Team
AI that knows its limits. When Juan needs backup, handoffs are seamless — with full context, so your team never starts from zero.
"I have David Chen calling about order #RT-445521. He received a damaged item — sent photos via text showing cracked packaging on arrival. He's a repeat customer with 8 orders this year. Asking for replacement with expedited shipping. Product is currently in stock. He's frustrated but polite. Transferring to customer care manager now."
Your staff never starts from zero.
Juan escalates when:
You Control the Rules
Define exactly what triggers a handoff. Update anytime, no code needed.
Smart Routing
Calls go to the right person — by department, skill, availability, or your custom rules.
Full Context Included
Transcript, customer info, sentiment, and summary. Your team picks up where AI left off.
See It In Action
Watch how Juan assists shoppers with product questions, returns, and delivery tracking.
How Juan Works
Recognizes whether the customer wants stock info, a return update, or a store detail — and activates the right workflow instantly.
"Do you have the black leather tote in size medium?"
Recognizes whether the customer wants stock info, a return update, or a store detail — and activates the right workflow instantly.
"Do you have the black leather tote in size medium?"
Results From Retailers Like Yours
"Black Friday used to be chaos — phones ringing off the hook while we're slammed in-store. Last year, AI answered 847 calls over the weekend. We didn't miss a single sale."
— Store Manager
Outdoor Adventure Co. · Colorado (3 stores + e-comm)
45 employees, $4M annual revenue
847
Calls Handled
$62K
Weekend Revenue Protected
Zero
Overtime
Stock check calls for online shoppers
28% increase in online orders from callers
Holiday gift order inquiries
3x order volume with same staff
Delivery scheduling and updates
WISMO calls reduced 80%
Your Store: Before & After
WITHOUT Juan
Phone rings. Stock question. You're opening registers.
Customer at counter, phone ringing, someone asking for help in aisle 3. Phone loses.
Online order pickup call. Takes 5 minutes to look it up. Line forming.
"Where's my delivery?" call. Spend 10 minutes tracking it down.
Rush hour. 4 calls during checkout rush.
Total chaos. Lost count of missed calls. Definitely lost sales.
Total Missed: 15+ calls
Lost: $3,000 lost sales
Frantic staff, missed opportunities
WITH Juan
Juan answers. "Yes, we have 3 in blue, 2 in black. Want me to hold one?"
Juan handles phone. You help customers. Everyone wins.
Juan: "Your order is ready at the counter. We're open until 9pm." 30 seconds.
Juan has tracking info instantly. Customer happy. You never touched it.
Juan handles all 4 calls. You keep the register moving.
Juan answered 200+ calls. Zero missed. Best sales day ever.
Total Missed: 0 calls
Captured: $3,000+ captured
Staff focused on customers, sales protected
Why Retailers Use Juan
Missed Calls
Every product question or delivery update gets an immediate response.
Average Response
Customers receive real-time answers without waiting.
Accurate Stock Data
Live system connections ensure consistency across channels.
Customer Retention
Fast, informed assistance keeps shoppers coming back.
How Juan Compares
See why businesses choose AI over traditional answering services
| Feature | Answering Service | Other AI | Juan |
|---|---|---|---|
| Takes messages | |||
| Checks inventory | |||
| Handles returns | |||
| Order tracking | |||
| Natural voice | |||
| Handles interruptions | |||
| Unlimited calls | |||
| Peak season ready | |||
| Setup time | Days | Weeks | 5 min |
| Monthly cost | $500-1000 | $400-1200 | Usage-based |
Connected to Everything That Matters
Juan integrates with Shopify, Lightspeed, Oracle Retail, Salesforce Commerce Cloud, and major logistics providers. He syncs across inventory, POS, and CRM systems to ensure accurate data across all touchpoints. Setup is guided, secure, and scalable for any retail size.
Shopify
Lightspeed
Oracle Retail
Salesforce Commerce
Square
BigCommerce
WooCommerce
NetSuite
ShipStation
FedEx
UPS
Zendesk
Safety, Privacy, and Controls
Enterprise-grade security with granular controls to meet your compliance requirements.
Privacy Settings
Secure Authentication
Role-based access for staff and encrypted verification for customers
Data Encryption
Protects all customer and order data in transit and at rest
Compliance
Meets PCI-DSS, GDPR, and CCPA requirements for retail data privacy
Retention Policies
Customizable retention and redaction settings for transaction data
Rollback Controls
Test automation workflows safely before launch
"But What About..."
Common questions answered before you ask
Zero Risk. Seriously.
14-Day Free Trial
Full access, no restrictions
No Credit Card to Start
Try before you pay
Cancel Anytime, One Click
No contracts, no penalties
If Juan doesn't capture more sales calls within 14 days, just turn it off. No charge, no awkward sales call, no hard feelings.
We're confident because we've seen it work 1,000+ times.
Outcomes You Can Expect
of calls answered — never miss a customer question again
of shoppers who reach you convert vs. competitors
reduction in returns through better pre-sale information
availability for orders, stock checks, and delivery updates
average answer time — instant help, instant loyalty
Pricing That Scales With Your Store
Start with a plan that matches your retail footprint and customer engagement goals.
SMB
Automate daily operations in under 2 minutes.
Perfect for small teams that want instant AI voice automation without setup hassles.
AI Voice Agents
Talk to customers automatically
Workflow Builder
Design call flows visually
App Integrations
Connect your favorite tools
Multi-Call Handling
Answer many calls at once
Smart Knowledge Base
Pulls answers from your info
Complete Voice Platform
Everything to launch in minutes
Agency
White-label and resell agentic AI at scale.
Ideal for marketing, CX, or automation agencies building AI-powered client offerings.
Includes all SMB features, plus:
White-Label Setup
Your brand, your platform
Client Management
Unlimited client accounts
Growth Tools
Built-in analytics & templates
Priority Support
Direct help from our team
High-Volume Calls
Scales for large campaigns
Enterprise
Tailored deployments with full compliance and support.
For large organizations requiring dedicated architecture, integrations, and enterprise-grade SLAs.
Includes all Agency features, plus:
Custom Integrations
Built for your tech stack
Enterprise Security
SOC2, HIPAA, GDPR ready
Dedicated Expert
Your own solution architect
Guaranteed Uptime
99.9% reliability SLA
Custom Dashboards
Tailored reports & insights
What Happens After You Click "Get Started"
Enter your website (60 seconds)
Juan learns your inventory, policies, hours, and locations.
Test a call (2 minutes)
Call your new AI line. Hear exactly how it sounds.
Connect your phone (5 minutes)
Forward calls or port your number. We guide you step by step.
Go live (optional: shadow mode first)
Start answering calls. Adjust settings anytime.
See results (within 24 hours)
Dashboard shows calls, stock checks, and sales captured.
Questions? Our team is here. Live chat, email, or phone.
Trusted By Retail Stores Nationwide
4.9
G2 Rating
SOC 2
Type II
PCI-DSS
Compliant
Best AI for Retail
G2 Winter 2026
"Best AI voice solution for retail — G2 Winter 2026 Report"
Ready to Stop Losing Shoppers to Missed Calls?
Every missed call is a sale that went to your competitor. Juan ensures that never happens.
14 day free-trial. No credit card required.