Every Language. Every Call.
Zero Interpreter Wait.
AI interpretation in 35+ languages with instant 3-way bridging — so your English-only agents handle any caller, in any language, without a $3/min interpreter bill.
Incoming Call
Unknown Language
Language Barriers Are Killing Your Metrics
$1-3
per minute for human OPI
LanguageLine avg. across common languages
15-30 min
wait for rare language interpreters
Tigrinya, Q'anjob'al, Hmong, Pashto
28%
interpretation demand increase since 2022
while interpreter supply grew only 11%
How much is your language line bill costing you?
Three Ways AnyLingual Eliminates Language Barriers
Answers in Their Language. Resolves in Yours.
AnyLingual detects the caller's language in under 2 seconds and switches instantly — no "press 1 for Spanish" menus. It handles scheduling, billing questions, appointment reminders, and FAQs natively in 35+ languages, using the same knowledge base as your English agents. 80% of routine calls resolve without ever touching a human.
Phone Rings
Inbound call
Language Detected
<2 seconds
AI Responds
Native language
Resolved
80% first-call
Hear AnyLingual Handle Real Calls — In Any Language
Not a script. Not text-to-speech. This is real-time AI voice interpretation with natural pauses, interruptions, and cultural nuance.
Spanish — PCP Change Request
Spanish-speaking member calls Sunshine Health to change primary care physician. AnyLingual interprets consecutively between English advisor and Spanish caller.
Dual-Language Transcript
Para su llamada, traducción consecutiva. Primero oirá a nuestro asesor en inglés y enseguida la traducción al español. Usted puede hablar en español.
For your call, consecutive interpretation. First you will hear our advisor in English and then the translation to Spanish. You may speak in Spanish.
Gracias por llamar a Sunshine. Mi nombre es Marcus. ¿Cómo puedo ayudarle hoy?
Thank you for calling Sunshine. My name is Marcus. How can I help you today?
Hola, Marcus. Me gustaría cambiar mi doctor de cabecera, por favor.
Hello, Marcus. I would like to change my primary care doctor, please.
Absolutamente. Puedo ayudarte con eso. ¿Con quién tengo el placer de hablar?
Absolutely. I can help you with that. Who do I have the pleasure of speaking with?
Claro, mi nombre es Manuel Rodríguez.
Sure, my name is Manuel Rodríguez.
Hola, Manuel. ¿Estás llamando desde tu cuenta o desde la cuenta de otra persona?
Hello, Manuel. Are you calling from your account or someone else's account?
No, estoy hablando por mi propia cuenta.
No, I'm calling about my own account.
De acuerdo. En su tarjeta de Sunshine Health hay un número de identificación de Medicaid. ¿Podría leérmelo, por favor?
Alright. On your Sunshine Health card there is a Medicaid ID number. Could you read it to me, please?
Sí, claro. Es el 68 82 88 57 287.
Yes, sure. It's 68 82 88 57 287.
¿Cuál es tu fecha de nacimiento?
What is your date of birth?
Yo nací el 18 de septiembre del 2001.
I was born on September 18, 2001.
Gracias. Y por último, ¿podría verificar su dirección de domicilio?
Thank you. And lastly, could you please verify your home address?
Sí, claro. Yo vivo en el 4262 Shadow Lane, Tallahassee, Florida.
Yes, sure. I live at 4262 Shadow Lane, Tallahassee, Florida.
Gracias. Veo que actualmente está viendo al Dr. James Parker. ¿Es correcto?
Thank you. I see you're currently seeing Dr. James Parker. Is that correct?
Sí. Necesito ver un especialista interno. Quisiera saber si Dr. Samuel Petra acepta mi seguro. Está en Main Street.
Yes. I need to see an internal specialist. I would like to know if Dr. Samuel Petra accepts my insurance. He is on Main Street.
Bien, déjame hacer una búsqueda rápida aquí. Sí, están en la red.
Ok, let me do a quick search here. Yes, they are in network.
Sí, de hecho tengo una cita para la próxima semana, así que necesito un número de confirmación, por favor.
Yes, in fact I have an appointment for next week, so I need a confirmation number, please.
No hay problema. Su nueva tarjeta de seguro llegará por correo en aproximadamente 7 a 10 días hábiles. Cuando cree su cuenta en sunshinehealth.com podrá ver, descargar e imprimir una tarjeta de seguro temporal.
No problem. Your new insurance card will arrive in the mail in approximately 7 to 10 business days. When you create your account on sunshinehealth.com you'll be able to view, download, and print a temporary insurance card.
Sí, está muy bien. Muchas gracias.
Yes, that's great. Thank you very much.
¿Tienes algo con qué escribir?
Do you have something to write with?
Sí, sí tengo.
Yes, I do.
El número de referencia es Indigo 1-5-7-9-5-6-4-4-6.
The reference number is Indigo 1-5-7-9-5-6-4-4-6.
Está bien. Muchísimas gracias.
That's great. Thank you very much.
¿Tiene alguna otra pregunta con la que pueda ayudarle hoy?
Do you have any other questions I can help you with today?
No, ninguna duda. Muchísimas gracias.
No, no questions. Thank you very much.
Your Contact Center Manager: Before & After
WITHOUT Your Team
Spanish caller — put on hold 45 sec waiting for bilingual agent
Vietnamese caller — no interpreter available, call abandoned
Mandarin caller — 3-way with LanguageLine, 90 sec hold, $4.50 connect fee + $2.75/min
Somali caller — no interpreter available. "We'll call you back." Never happens.
Portuguese caller — bilingual agent is at lunch. Hold queue: 12 minutes.
After-hours Haitian Creole caller. No coverage. Voicemail in a language nobody on staff speaks.
Total Missed: 40% of LEP calls abandoned
Lost: $8,500/mo interpreter bill
HCAHPS scores tanking
WITH Your Team
Spanish caller — AI answers in Spanish, books appointment in 90 seconds. Cost: $0.38
Vietnamese caller — AI handles billing question in Vietnamese. Resolved. Cost: $0.62
Mandarin caller — complex issue, AI bridges to Sarah (English agent), translates both directions live. Cost: $1.12
Somali caller — AI answers instantly in Somali. No wait. No premium. Resolved in 3 minutes.
Portuguese caller — AI resolves during lunch hour. Staff doesn't even know it happened.
Haitian Creole after-hours — AI handles it, logs everything, escalates only if urgent.
Total Missed: 100% of LEP calls answered
Captured: $2,400/mo total cost
96% caller satisfaction
Not Every Conversation Happens Over the Phone.
Walk-ins. Bedside visits. Intake desks. When staff and a non-English speaker are face-to-face, on-site interpreters cost $25–$150/hr — if you can even schedule one.
Turn Any Tablet Into an On-Site Interpreter.
Open the widget on any device. Pick a language. Tap to talk. Staff speaks English, the member hears their language — and vice versa. Real-time, two-way, no scheduling.
Try it right now — this is the actual product, running live on this page.
From Language Barrier to Conversation in 3 Seconds
Live — Try it now. Select a language and tap to talk.
Language Access Isn't Optional.
AnyLingual Makes It Effortless.
Healthcare
Patient scheduling in native language, medication refill requests, billing and insurance questions, discharge instruction translation, appointment reminders and follow-ups, intake screening and triage, after-hours coverage in all languages.
Contact Centers & BPOs
AI language layer on top of existing CCaaS (Amazon Connect, Genesys, Five9, NICE CXone, Talkdesk). Replaces per-minute interpreter costs. Every English-only agent becomes multilingual.
Government & Public Sector
911 dispatch language detection and bridging, DMV and social services intake in native language, court support services, benefits enrollment and eligibility screening.
Financial Services
Account inquiries in native language, loan application support, fraud alert handling, insurance claims and policy questions, community banking outreach to diverse populations.
Compliance Isn't a Feature. It's the Foundation.
SOC 2 Type II
Certified
HIPAA
BAA Available
GDPR
Compliant
Section 1557
Framework Ready
Title VI
Meaningful Access
AI-ONLY — No Regulatory Constraint
Scheduling, billing, general customer service, appointment reminders, patient portal, non-clinical contact center, insurance eligibility, benefits enrollment, account inquiries
AI + HUMAN BRIDGE — Defensible with Hybrid Model
Initial clinical triage, emergency bridge interpretation (explicitly permitted under Section 1557), routine medical encounters with opt-out to human, medication discussions, discharge instructions review
HUMAN REQUIRED — Do Not Challenge (Yet)
Court proceedings (NCSC explicitly prohibits AI), informed consent for complex procedures, psychiatric evaluations, end-of-life discussions, legal depositions
How AnyLingual Compares
Connection time
Languages
Voice-to-voice
3-way human bridge
Cost per minute
24/7 availability
HIPAA / BAA
Full transcript / audit trail
Handles routine calls autonomously
CCaaS / EHR integration
Scalability during volume spikes
Simple, Transparent Pricing
AI-Only
$0.25–0.50/min
AI handles the full call in the caller's language. No human involvement. Ideal for scheduling, billing, FAQs.
75–85% savings vs human OPIBook a DemoAI-First Hybrid
$0.50–0.75/min
AI handles routine calls. Complex issues get instant 3-way bridge to human agent with real-time translation. Section 1557 defensible.
50–70% savings vs human OPIBook a DemoPremium Hybrid
$0.75–1.25/min
AI + guaranteed qualified human interpreter within 60 seconds for any interaction. Full regulatory coverage for clinical and legal.
25–50% savings vs human OPIBook a DemoFor BPO / Channel Partners
White-label wholesale pricing available. Sell AnyLingual as a value-add to your outsourcing contracts — your margin on AI minutes vs. human OPI minutes is the profit center. Contact us for partner pricing.
Frequently Asked Questions
Every Minute You Wait, LEP Callers Are Going Unserved.
Join the organizations already serving every caller in every language — instantly, compliantly, and at a fraction of the cost.
Trusted by healthcare systems, BPOs, and government agencies across 38 states