Never Miss a Support Call Again.
71% of customers expect immediate assistance. Aria answers every support call instantly — troubleshooting, onboarding, and escalations 24/7.
14 day free-trial. No credit card required.
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No hold music. No transfers. Just solutions.
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Long Hold Times = Lost Customers
When technology breaks, customers expect instant help. Every minute on hold erodes trust.
Aria answers every call instantly — troubleshooting, onboarding, escalations — so customers get help before frustration turns to churn.
What Aria Does
Help Desk Support
Creates tickets, resolves tier-1 issues, manages password resets, and escalates complex requests to the right specialist.
Software Troubleshooting
Guides users through diagnostics, logs bug reports, assists with updates, and collects environment details for faster root-cause analysis.
Product Documentation
Drafts and updates PRDs, knowledge base articles, and internal FAQs using structured templates aligned with your organization's tone and workflow.
Meeting Summaries
Summarizes daily standups, sprint retrospectives, and client syncs, capturing key actions, blockers, and decisions automatically.
Sprint Communication
Keeps everyone aligned with automated updates, reminders, and status briefs pulled directly from project management tools.
Ryan Knows When to Get Your Technicians
AI that knows its limits. When Ryan needs backup, handoffs are seamless — with full context, so your team never starts from zero.
"I have Robert Johnson calling about his Pro device purchased 8 months ago. It's overheating during normal use and shutting down. I've walked him through basic troubleshooting — reset didn't help. Serial number verified, still under warranty. He works from home and needs the device for his job. Recommending replacement. Transferring to warranty support now."
Your staff never starts from zero.
Ryan escalates when:
You Control the Rules
Define exactly what triggers a handoff. Update anytime, no code needed.
Smart Routing
Calls go to the right person — by department, skill, availability, or your custom rules.
Full Context Included
Transcript, customer info, sentiment, and summary. Your team picks up where AI left off.
See It In Action
Watch how Aria manages real-time issue resolution, documentation, and sprint updates across engineering and customer-facing teams.
How Aria Works
Aria recognizes the context — whether it's a support issue, documentation request, or meeting note — and selects the right workflow to handle it.
"I need help with the new release"
Aria recognizes the context — whether it's a support issue, documentation request, or meeting note — and selects the right workflow to handle it.
"I need help with the new release"
Results From Tech Companies Like Yours
"Support call volume was crushing us — 40% were simple setup questions. AI handles those instantly now. Our support team focuses on real technical issues. CSAT went from 3.8 to 4.6."
— Head of Support
SmartHome Devices Co. · National
150K active devices
40%
Calls Deflected
3.8→4.6
CSAT Score
60%
Cost Reduction
Setup and troubleshooting calls
First-call resolution up 45%
Warranty verification
Warranty processing time -70%
Device connectivity support
Support tickets reduced 55%
Your Support Team: Before & After
WITHOUT Ryan
Queue at 30 calls. Average wait time: 25 minutes.
Simple WiFi question. 8 minutes on call explaining settings.
Customer hangs up after 20 minutes on hold. Posts angry review.
Warranty question. Need to verify purchase, check coverage. 15 minutes.
Device overheating issue. Should have been escalated immediately.
Still 15 in queue. Team exhausted.
Total Missed: 20+ calls
Lost: CSAT dropping, reviews suffering
Long waits, frustrated customers, burned out team
WITH Ryan
Ryan handled overnight calls. Queue starts at 5 (complex issues only).
Ryan walked through WiFi setup in 3 minutes. Customer resolved.
Zero hold time. Every call answered immediately by Ryan.
Ryan verified warranty, explained coverage, scheduled service. 4 minutes.
Ryan identified safety issue, flagged immediately, transferred to specialist.
Queue clear. Team handled complex issues. CSAT at 4.6.
Total Missed: 0 calls
Captured: CSAT 4.6, 5-star reviews
Instant answers, happy customers, focused team
Why Tech Teams Use Aria
Missed Requests
Every issue or update is logged, tracked, and followed up automatically.
Average Response Time
Aria handles routine requests immediately, keeping users informed and satisfied.
Context Awareness
Integrated across ticketing, documentation, and chat tools for seamless collaboration.
Data Accuracy
Documentation, tickets, and summaries are consistent across systems.
How Ryan Compares
See why businesses choose AI over traditional answering services
| Feature | Answering Service | Other AI | Ryan |
|---|---|---|---|
| Takes messages | |||
| Setup walkthrough | |||
| Basic troubleshooting | |||
| Warranty verification | |||
| Repair scheduling | |||
| Natural voice | |||
| Zero hold time | |||
| Knowledge base integration | |||
| Setup time | Days | Weeks | 5 min |
| Monthly cost | $800-1500 | $500-2000 | Usage-based |
Connected to Everything That Matters
Aria connects with Jira, Confluence, GitHub, Slack, Zendesk, Notion, and your CI/CD tools. Typical connections include issue tracking, release documentation, sprint updates, and incident summaries. Setup is guided, secure, and versioned to ensure smooth deployment in any technical environment.
Safety, Privacy, and Controls
Enterprise-grade security with granular controls to meet your compliance requirements.
Privacy Settings
Role-Based Access
Configurable permissions ensure only authorized users can access sensitive data
Data Encryption
All communication and documentation are encrypted in transit and at rest
Retention Policies
Adjustable retention and redaction policies for logs and meeting notes
Separation of PII and Internal Data
Personal or system identifiers are kept distinct from general analytics and reports
Rollback and Audit Controls
Preview, simulate, and revert changes safely before full deployment
"But What About..."
Common questions answered before you ask
Zero Risk. Seriously.
14-Day Free Trial
Full access, no restrictions
No Credit Card to Start
Try before you pay
Cancel Anytime, One Click
No contracts, no penalties
If Ryan doesn't cut hold times and improve first-call resolution within 14 days, just turn it off. No charge, no awkward sales call, no hard feelings.
We're confident because we've seen it work 1,000+ times.
Outcomes You Can Expect
of support calls answered — no more hold music
average hold time eliminated — instant response instead
faster resolution times with AI-powered troubleshooting
availability for troubleshooting, onboarding, and escalations
fewer escalations to senior engineers
Pricing That Scales With Your Team
Start with the plan that fits your operation and scale as your support and engineering teams grow.
SMB
Automate daily operations in under 2 minutes.
Perfect for small teams that want instant AI voice automation without setup hassles.
AI Voice Agents
Talk to customers automatically
Workflow Builder
Design call flows visually
App Integrations
Connect your favorite tools
Multi-Call Handling
Answer many calls at once
Smart Knowledge Base
Pulls answers from your info
Complete Voice Platform
Everything to launch in minutes
Agency
White-label and resell agentic AI at scale.
Ideal for marketing, CX, or automation agencies building AI-powered client offerings.
Includes all SMB features, plus:
White-Label Setup
Your brand, your platform
Client Management
Unlimited client accounts
Growth Tools
Built-in analytics & templates
Priority Support
Direct help from our team
High-Volume Calls
Scales for large campaigns
Enterprise
Tailored deployments with full compliance and support.
For large organizations requiring dedicated architecture, integrations, and enterprise-grade SLAs.
Includes all Agency features, plus:
Custom Integrations
Built for your tech stack
Enterprise Security
SOC2, HIPAA, GDPR ready
Dedicated Expert
Your own solution architect
Guaranteed Uptime
99.9% reliability SLA
Custom Dashboards
Tailored reports & insights
What Happens After You Click "Get Started"
Enter your website (60 seconds)
Ryan learns your products, troubleshooting guides, and warranty policies.
Test a call (2 minutes)
Call your new AI line. Hear exactly how it sounds.
Connect your phone (5 minutes)
Forward calls or port your number. We guide you step by step.
Go live (optional: shadow mode first)
Start answering calls. Adjust settings anytime.
See results (within 24 hours)
Dashboard shows calls, issues resolved, and escalations.
Questions? Our team is here. Live chat, email, or phone.
Trusted By Technology Companies Nationwide
4.9
G2 Rating
SOC 2
Type II
Best AI for Tech Support
G2 Winter 2026
"Best AI voice solution for tech support — G2 Winter 2026 Report"
Ready to Stop Losing Customers to Long Hold Times?
Every minute on hold costs you trust. Aria ensures instant response, every time.
14 day free-trial. No credit card required.